Legal information

Article 1 : Personal Data

When using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).

Personally identifiable information may include, but is not limited to: Email Address, First Name, and Last Name.

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

You may opt out of receiving any or all of these communications from us by emailing us at: contact@sustainsoft.eu.

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Article 2 : Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through or via a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

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Article 3 : Cookies

We use cookies and similar tracking technologies to track activity on our Service.

Cookies are files containing a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons and scripts, to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

→ Session Cookies: We use session cookies to operate our Service.

→ Preference cookies: We use preference cookies to remember your preferences and various settings.

→ Security cookies: We use security cookies for security purposes.

→ Advertising cookies: Advertising cookies are used to provide you with advertisements that may be relevant to you and your interests.

Article 4 : Use of data

SustainSoft uses the collected data for various purposes:

→ To provide and maintain our Service;

→ To notify you about changes to our Service;

→ To allow you to participate in interactive features of our Service when you choose to do so;

→ To provide customer support;

→ To gather valuable analytics or information so that we can improve our service; to monitor the use of our Service;

→ To detect, prevent, and resolve technical issues;

→ To fulfill any other purpose for which you provide it;

→ To perform our obligations and enforce our rights arising from any contracts entered into between you and SustainSoft, including for billing and collection;

→ To provide you with notifications regarding your account and/or subscription, including expiration and renewal notifications, email instructions, etc.;

→ To provide you with news, special offers, and general information about other goods, services, and events that we offer and that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information;

→ For any other purpose with your consent.

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Article 5 : Data retention

We will retain your personal data only for as long as necessary for the purposes set out in this privacy policy.

We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes.

Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or when we are legally obligated to retain this data for longer periods.

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Article 6 : Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and the European Economic Area (EEA), you have certain data protection rights covered by the GDPR.

For more information, visit https://eur-lex.europa.eu/eli/reg/2016/679/oj

Our goal is to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you would like to be informed about the personal data we hold about you and if you would like it to be deleted from our systems, please send us an email at: contact@sustainsoft.eu.

In certain circumstances, you have the following data protection rights:

Access Rights

The right to access, update, or delete the information we hold about you.

Correction Rights

You have the right to have your information corrected if it is inaccurate or incomplete.

Objection Rights

You have the right to object to our processing of your personal data.

Restriction Rights

You have the right to request that we restrict the processing of your personal information.

Data Portability Rights

You have the right to receive a copy of your personal data in a structured, machine-readable, and commonly used format.

Consent Withdrawal Rights

You also have the right to withdraw your consent at any time where we are relying on your consent to process your personal information.

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Please note that we may ask you to verify your identity before responding to such requests.

Please note that we may not be able to provide the service without certain necessary data.You have the right to complain to a data protection authority about our collection and use of your personal data.

For more information, please contact your local data protection authority in the European Economic Area (EEA).

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Article 7 : Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.‍

Article 8 : Updates to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will notify you by email and/or by a prominent notice on our service, prior to the change becoming effective and update the “effective date” at the top of this privacy policy.

You are advised to periodically review this privacy policy for any changes.

Changes to this privacy policy are effective when they are posted on this page.

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